FAQ
Where is the departure point for the Adrenalin Cruises Glass Bottom Boat ??We’re in the Faliraki Harbor. You can find us at the front of the harbor along the coast of Kathara beach
Do you provide hotel pickup for the Adrenalin Cruises Glass Bottom Boat ?No. You must make your own arrangements to meet us at the Faliraki Harbor.You can take a taxi or come by walk if you live close to the Faliraki beach or near hotels
Is there parking near the departure point for the Adrenalin Cruises Glass Bottom Boat ?Yes - There is metered parking available nearby.
How early should I arrive for the Adrenalin Cruises Glass Bottom Boat ?Please arrive at least 20 minutes prior to your scheduled departure time in order to check in.
Should I worry about seasickness during the Adrenalin Cruises Glass Bottom Boat ?Our boat is very stable in the water, so we rarely encounter seasickness. If you’re worried about it or especially prone to motion sickness, we recommend taking your preferred brand of seasickness medication about two hours before boarding.
How can I contact AdrenalinCruises.com?You can contact us by email or phone, our full details are available on our contact page.. If your enquiry is urgent, please call us for the quickest response.
When should I book?Although you may book your cruise(s) online up to 2 hours before your travel date, we recommend that you book as early as possible. By booking your cruise(s) early, you have the best chance of beating any price increases, which may occur at any time during the year, especially prior to each holiday season. Please call our Customer Service Center if you need a cruise within 3 hours.
My payment confirmation and/or booking voucher haven't arrived by email. What should I do?In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have received a communication from us, but have not, please email or call our Customer Service Center. Remember that you can always check your booking in "My Booking" page (using your email address and id of booking) to view, share and print your booking voucher.
What should I take as proof of the pre-booked reservation for the cruise?Only your voucher (paper or digital).
How can I change my reservation?Always contact the provider directly via the telephone number or email or contact form provided in the initial voucher.
I left an item of luggage on the boat. How do I get it back?First, please contact the captain directly at the telephone number on your voucher and inform him what happened. We will do everything we can to repatriate your lost luggage to you, either to your place of residence, or to your home address. Please note that any fees incurred will have to be paid before the luggage is sent back to you by courier.
Who should I contact, if I have comments or suggestions to make?We activey welcome our customers' comments and suggestions, and treat them as a valuable insight as to how to improve our service. You can also email us with your comments: info@adrenalincruises.com